Owner was friendly but was also running a separate business, so had to contact U-Haul to clarify my issues with the rental
Donald M
New 2 You Estate Sale Emporium LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Inverness, FL 34453
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Customer Reviews
- 3.0 Average Customer Rating
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Louis BSend customers to a dedicated U-Haul store. Not to a used junk thrift store. These people had no clue what they were doing. They didn’t know how to use the computer program. They canceled my reservation, even though I had called the evening before at 4pm before they closed to let them know that I’d be there in the morning at 9 am when they open. I was assured that everything would remain the same & the trailer would be ready to pick up, and drop off the 6 x 12 at the same location. Then the lazy useless business owner/manager gave a bs excuse that I had to hook up the trailer my self, & that he had to watch. That place was a huge waste of my time, & money. After over an hour, I finally was on my way with the car trailer, & a painful lower back.
WILLIAM SThe people didn't know how to use the U-Haul site for their check out. I had called Tuesday evening to let them know that I wouldn't be able to get there by 5pm to return the 6x 12 trailer, & pick up the car trailer that I had reserved on Monday. I told her that I would be there at 9am when they opened the next day. She told me that it wasn't a problem. When I arrived it was a whole mess. I think they had canceled my reservation They said, oh she doesn't know anything about u haul. & shouldn't have told you anything. Then he told me that i had to hook up the trailer myself while he watched. I hooked up the trailer & left. The other rental places were great.
William S