wait time very long. need a better computer system. employees had to use a smart phone to complete the transaction. not very "professional"
Trailer Rental & Towing in Ithaca, NY at U-Haul of Ithaca
Moving to or from Ithaca, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Ithaca, NY 14850 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Ithaca, NY
Cargo trailers in Ithaca, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Ithaca!
Utility trailers are perfect for towing large or oversize cargo in Ithaca, NY 14850. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Ithaca provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Ithaca, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Ithaca, NY online today!
Trailer and Towing Supplies
Rep was very pleasant and friendly. Check in online was NOT intuitive so had to go inside. Check in inside was still a little slow (not the fault of the rep). Return process was very easy and quick.
Friendly, fast and efficient service.
I was told I would get my bill via email and I have not.
Waiting in line a long time even though I checked in online. If you check in online, you should have a separate line for those individuals to process their rentals.
The trailer had a lock on it, that either the previous user or the location installed. I didn't notice it until it was time to open the door to load the trailer. I didn't get a key from uHaul. Luckily, I was able to beat open the lock with a hammer. Also, there was only one person working there the morning I showed up. He not only had to answer phones, but take car of the local, in person rentals himself. Would be helpful if there was someone that could help him out.
Ithaca UHaul made picking up my new couch a breeze. My cashier got me in and out he was great.
Just more check in staff during early morning rush hour, a line formed and everyone is in a hurry to get on the road
I love the online check out feature. It's detailed and walked me through step-by-step the things I needed to do. Friendly customer service during key pick up and drop off
Picking up the truck I was surprisingly asked to offer more proof of identity. Who carried that around. Or call a friend at 5am in the morning. Very disappointing pickup experience... Besides that everything was alriggt
Quick and easy service despite COVID. I was concerned it would be more difficult to rent than it actually was.
I believe it was Anthony that checked me in on the return of the truck. He was super friendly it was a fairly easy to return.
(1) inadequate staffing to handle customer load--only one person in office when others called in sick (2) check brakes on vehicle--mine had a bad shimmy
Stop having some random person from a call center call me to tell me the reservation can't happen. They have no personal connection to the rental and I found it very off putting especially when they just have a computer in front of them. The local business knew what was going on, joe blow idiot on the phone I found to be very annoying.
Make it easier for the customer to locate a truck. Park all vehicles that are about to be rented in spots that are identified by letters/numbers so as to prevent customers from having to wander around the lot in search of it.
Excellent, efficient service.
Check out and check in was fast and easy. I was in and out in 10 minutes. The truck was clean and well maintained.
Customer friendly, helpful drop off worker.
The staff that work at this location are so cordial and concerned. I have had several rentals there recently and they are always ready to serve, even when really busy.
The person who met with us was a true gentleman. Courteous and professional.
Idk I was happy with service
I drove the vehicle a total of 12 miles as this was an in town rental. Just before dropping off the truck I put 2.5 gallons of gas in the truck and the fuel gauge was at the same level or higher than when I picked up the vehicle. The associate still stated that the fuel wasn't quite at 7/16ths of a tank. I tried to explain that there is no way the truck used more than 2 1/2 gallons during my 12 miles of driving but I was still charged for the fuel.
The only concern I have is why you can not turn the truck in to another uhaul dealership. I had to drive almost 50 miles back to where I got the truck empty Which in turn they charged me for. I could have turned it in at my finished location.
Do not send people 54 miles away to pick up equipment they reserved. Also, do not give people old, broken down trucks for their cross country moves.
Uhaul should streamline the process for making the rental agreement. It takes too long for the Uhaul representative to input the information required.