Trailer Rental & Towing in Jackson, MI at U-Haul Moving & Storage of Jackson

485 reviews

2925 E Michigan Ave   Jackson, MI 49202

(517) 784-0065

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(517) 784-0065

2925 E Michigan Ave
Jackson, MI 49202

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location
Trailer Rentals

One-Way and In-Town Local Rentals in Jackson, MI 49202

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Customer Reviews

Average Customer Rating

485 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
1.0

I will not rent from this location

DHANUKA W. 
Rating:
3.0

The gentleman at the desk needed more assistance. It was a very busy time on Saturday afternoon. I felt rushed through the process. This was my first time renting and did not feel as though my questions were welcomed due to the volume of customers he was trying to take care of.

Carolyn H. 
Rating:
2.0

They were rude,both picking up and drooping off.Idk u need a Bank card,No cash or prepaid cards,So I had a set back there.Had my bank Account All screwed up.Had me in he Negative.The way you get Quoted and then how it all works out. I will never use East side jackson.Don't rate any stars or recommend to anyone.I rally don't think old men should be running The joint If the Don't like their jobs then get new ones.

Kimberly C. 
Rating:
4.0

Everything was great with my pick up and the check with Dan. However, the clerk you have on the inside some very impatient woman who assumes everyone should know things about storage. She was rude, short and I did not appreciate her attitude. You really should look into hiring another clerk that rude woman who worked this afternoon needs some skills in dealing with people. Although smoking on a Segway seemed to be her forte' at 5:45 in the afternoon today 4/9/2021.

Cheryl C. 
Rating:
5.0

I have used U-Haul every time I have to move things.

Robin D. 
Rating:
5.0

Updated trucks that have USB ports for charging iphones

Eric O. 
Rating:
3.0

I wasn't greeted when I came in the building

Melissa E. 
Rating:
5.0

Not much. They where pretty much on top of everything. Very professional and helpful.

Eric Z. 
Rating:
5.0

Best uhaul rental facility and service I've ever had. I wish it was just a little closer to me.

John G. 
Rating:
4.0

Make sure vehicles have upgraded technology to connect to iPhones

Eric O. 
Rating:
1.0

The guy at the store John collier has extremely poor communication skills and shouldn't have a job dealing with people. Completly rude when ordering and also charged my card for an "after hrs" drop off after I had done the drop off online and at a store location that says open 24hrs.... my truck was dropped off 12hrs early and I was charged for it!

Jakob L. 
Rating:
5.0

Great experience. Pick up and drop off were easy . Employees were very pleasant and did were efficient and helpful.

David F. 
Rating:
5.0

Very helpful staff.

Dana D. 
Rating:
5.0

Have more signs that are clear to see. I returned my equipment and I was the 3 rd one and I had to get out and walk up to the sigh to see what it said and then I didn't see anyone around. So I went inside to find someone. Then I had to walk back out to have the equipment inspected and then I could leave.

Tracy J. 
Rating:
4.0

The store had no employees inside when I first entered. I waited a few seconds looked around for someone, walked back outside and spoke to a person who was just reporting to work. They ended up helping me and were very friendly. It was a little strange waking into the store with no employees there. Seems high risk. Just thought you'd like to know. I waited because I had time but someone else may have given up and left.

amy T. 
Rating:
1.0

I lost my money in the U-Haul and never got it back

SIERRAMARIE F. 
Rating:
4.0

Location needs more than one person at the front desk at times. 3 stations with only one person running it. Like this both visits. Auto transports need a diet as the new Silverado's squat heavily with it, even more so with a 2000 pound civic loaded.

Nathan T. 
Rating:
5.0

Easy to rent...no issues

Kurt M. 
Rating:
1.0

The lady who was working at the time of drop off was extremely rude. I would never rent from this company ever again. Moving is stressful as it is and this lady made it worse.

TRAVIS CHRISTIAN C. 
Rating:
1.0

Window was dirty, they complained about were I was going and the miles I was putting the the rental. Then when I brought it back they acted like it was a big inconvenience for me to get a paper receipt.

Dawn M. 
Rating:
2.0

The guy was rude. I was late picking up the van, but he gave message filthy van inside And outside. You can tell it animals in it. It wasn't like they didn't have other ones to offer. It was just bad business.

Melinda W. 
Rating:
1.0

I did not rent equipment from you. I called and informed your company that they were given the wrong number but since you sent me this message, it showed me that you didn't fix the problem.

Domanique D. 
Rating:
5.0

Nothing. The whole experience was excellent!! Very smooth transition from the rental agreement to driving off the lot. I would definitely rent from you guys again.

Mark G. 
Rating:
5.0

Great location. Big inventory, Friendly and helpful.

Mark B. 
Rating:
5.0

I wanted to rent truck for one more day , but they made me bring truck back and get cargo van . Was very inconvenient and a lot harder to move drywall.

Brndy S. 
No reviews have been submitted for this location.

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