Had to hunt for the key drop box. Only noticed it when we were coming back from the front of the building and saw something orange on a pole by the truck parking area. Provide more specific info regarding its location. It was after hours, so there were no personnel on site. So, no way for them to be helpful.
Meredith M
Jackson Market
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Jackson, WI 53037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I would like to thank all the representative that tried to help me over the phone. I almost gave up on renting this truck. The problem was me not knowing how to use the app. Once I took my time doing step by step it became quiet simple and enjoyed using the app. Thanks
DAVID RThe instructions were wrong. The owner of the building was not helpful. We ended up waiting for 30 minutes for Uhaul to resolve the issue with the location.
Jonathan RThe place was closed. According to the web, they weren't to open for three more days.
RANDAL SFirst off you could actually have the product that a customer requested. Secondly, your app sucks not user-friendly thirdly after complaining to customer service got no kickback or partial refund. Overall terrible experience would never recommend U-Haul to anyone at this point in time.
Donovan A