I wasn't happy with the service and then they lied about the truck not being clean when I returned it. They threw items in the back of the truck I didn't own and took pictures of them. The place I rented from was somewhere you want to go. It's out away from town. It says it's an automotive place it's more of a junk place. The uhaul was across the road with a storage bldg. Uhaul is getting to where anyone can have a uhauls for you to rent and people need to be careful. I didn't choose this location. Even the location I chose when I got there. It had 1 uhaul and storage bldgs and was next to and old mobile home that looked like it was safe for anyone to live in. I was very disappointed and won't rent from uhaul again
Danley F
Bams Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, AL 36265
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Customer Reviews
- 4.5 Average Customer Rating
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Everything w as s fine
DOUGLAS DIt was great thank you so much
JENNY TNice people. Very attentive and helpful
Mary SI dropped off my unit after hours but it was unclear where to park it because there were no parking spots available in front of the business where I was instructed to park it at. There was an unused building next to the business so I parked it there but the area was not secured. After I dropped off the unit I sat in my car working from my phone and someone came into the parking lot, hitched to the trailer then drove it across the street to what appeared to be a secure storage area. I assumed it was the business owner. It would have been helpful to have a little more instruction when dropping off after hours.
PATRICK L