Two tire blowouts 5 minutes apart… all 4 tires were in poor condition. It should absolutely be a standard no matter what, that tires be in good condition if you’re going to rent a vehicle to anyone. Regardless of price. The whole experience was awful and honestly probably won’t rent another U-Haul for a very long time if ever. Prices are reasonable, however, the headache of the whole experience was heinous.
CHARLES W
Alpha Natural Stone Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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quick and friendly check in , pick up and drop off. Would rent from this location again.
John MI did the remote pickup. I arrived but my truck was not blocked in. After a few phone calls the owner showed up and gave me a larger truck since mine was blocked in. I was able to make it back in time to meet my movers. I call this a win! I would use this location again just based on the customer service experience I had.
Deana SMarcela @ this Uhaul site was amazing! Very helpful making sure I had everything I needed to complete my project. Equipment was ready for me on-time, and I had an extremely smooth check in and check out. This site is very close to me, so if the need should arise that I need any additional rental services, this site will be my top choice. Please keep up the good work!
RALPH BI was charged an after hours convenience fee, but returned my truck while the location was open. I spoke with the employees. No fee was mentioned, but it was charged to me that evening.
BRAYDEN M