The location on Powers avenue was my worst experience ever with u haul. The lady who handled my rental was racist and don't deserve that position. I gave her my credentials and instead of handing them back to me she placed them on the counter. I asked nicely could she hand them back like I gave them to her? She gave an icey stare then slowly gave them back and proceeded to put sanitizer on her hands. REALLY?! I will never visit that location again.
Jerome M
Grace Asian Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32207
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Excellent customer services
THANG LDump this dealer TODAY!!! Does not speak English well at all. No clue on how to do a return. Tried to change me $58.00 at return but could not state why the charge was assessed. Could not ( or refused) to give me return verification for check in - said " too busy, do it later". Kept asking if the rental was from AZ (truck license plate) ignoring rental originating from Tampa, Fl. I had to call U Haul directly to explain this horrible experience and get them to check me in over the phone!!! Location is an old, very dilapidated convenience store that absolutely reeks when you enter it... Who in their right mind signed this place up as a dealer??? Shame on you U Haul!
MARK R