U Haul could communicate with the customer to let them know when the pickup location has changed. I spent over an hour and a half of my day chasing this damn trailer. U haul changed the pickup location. I received no phone call. No text. No email. Nothing. When I called customer service, zero f**ks were given. Been giving U Haul my business over 20 years…this is probably the Last U Haul rental I will ever do.
ZACHARY R
Pinnacle Storage Of Jacksonville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, NC 28544
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The owner was friendly, efficient, and very accommodating. Everything was smooth and easy. I would definitely go here again
NOAH HVery helpful. Customer service was absolutely amazing. Very kind
FREDERICK SI did have to go into the office to drop off the lock and the keys. The person in the office was very nice and helpful.
Patrick SThe gentleman that assisted us was wonderful
KARI P