Customer service was great!
JUDY H
JB Joint Base Andrews Air Force
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jb Andrews, MD 20762
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This was hands down the best U‑Haul experience I’ve ever had. The team was polite from start to finish, and the entire process was smooth with zero issues. I will always recommend the Andrews location, they truly set the standard.
Tash PBill has the absolute best customer service. I am definitely going to make this my new uhaul rental place!
BEULAH HService was exceptional so only recommendation is to maintain the same. Mr. Bill is a great ambassador for Team U-Haul!
STEDDY PMake sure that the equipment functions properly and is safe for customer use. I rented the vehicle transport, but the left wheel tie down strap was not functional. It clearly had been frayed for some time and was too short to wrap around the tire to reach the ratchet. I had to rely on just the right side wheel tie down to secure a vehicle . Very unsafe, and disappointing. I drove past several businesses to support the U-Haul location on the base because I am a veteran. I drove down to Richmond to pick up a vehicle and haul back to Bowie., A very long, nervous and slow trip back to AnDrew‘s Air Force Base. Please let’s do better. We owe our service members and retirees top quality business. That vehicle transport should be immediately deadline until the left will tie down is replaced. Accident waiting to happen.
DWAYNE W