Over all the experience was good, but I was unable to do it online, because it kept trying to charge me $7.00 for roadside service I called in and after being transferred 4 times the person was able to fix the system issue that he called looping. I was told by my local Uhaul rental location that I have used locally before, that one-way rentals were the best deal and would save me money in the long run, so I went to a Uhaul center just 2-4 miles from my Sisters home to rent the truck, loaded it up at my Sisters house and drove it back to my home, then even returned the 20' Uhaul truck early at 2am that morning after unloading it, that Uhaul rental location is less then half a mile from my home, so it was very close to just driving from one Uhaul rental location to the other but, Ironically when I called to make sure it had been received without issue I was told there was a $7.00 charge for going over the allotted mileage that I was never made aware of! The rep I spoke with said he would email me the information on the extra charge and I have still not received any emails from Uhaul, so I will need to call them back AGAIN, tomorrow, when I have time to do it all again!
PAUL W
Advantage Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joshua, TX 76058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Randy Sjust over charge on my debit car $70 dollar more
Juan ZI recently went to Advantage Storage to pick up a U-Haul, and Holly at the front counter made the experience truly exceptional! She was so friendly, attentive, and went above and beyond to make sure everything went smoothly. Holly’s kindness and professionalism made a huge difference, and I left feeling well taken care of. It’s not often you meet someone who genuinely cares about helping people, but Holly absolutely does. Thank you, Holly, for making my day easier and brighter! Highly recommend this location—you’re in great hands here!
ADRIAN TI would like to know what I am being charged before I leave the location and not be surprised with the charges later
EMILY M