We reserved a truck at the 7th street location in Eugene. They did not have the truck reserved. We were sent to Junction City where there was no one to help us. After a 40 minute wait and several phone calls we were advised the keys were in the truck and we were clear to leave. The whole situation was a mess with little or wrong communication from Uhaul.
KODY C
Oregon Trucks And RVs LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Junction City, OR 97448
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Helpful and friendly staff.
ZACHARY JThe staff was very helpful and did a good job of checking out. They have minimal equipment and no packing materials
RONALD EHave the program employees use be more user friendly, and useful to the customers. Tons of time and information is needed to answer simple questions of availability and pricing. This wastes customer and employee time and patience regularly.
AREN LThey didnt have my equippment tjat i reserved, i had to drive 16 miles myself to get it the day of moving, he promised to credit/discount me the milage, but that never happened either, i troed multiple times but he couldn't have cared less...Open/close times are very inconvinient too and no option of keydrop either. Never ever using uhaul again. This was horrible!!!
Phyllis F