trailer wasn't swept out by previous user, customer service took a picture of the connection but did not verify proper connection of cables, fortunately i use trailers regularly that i know the proper connection, many others that use U-haul do not, only used this location because original pickup location didn't have reserved equipment available
CHARLES D
One Ten Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in King George, VA 22485
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Could have been more customer friendly.
Neil SCheck out/in process was horrible.
HAILEY KTheir phone numbers are bogus. Charged me for insurance I didn’t want. Can’t call them because of their bogus phone numbers. Do not use.
Bill BThe pick-up and drop-off was fine, but the uhaul customer service representatives the last 2 times I have rented were super rude and hung the phone up on me, I will use another service from now on because nothing ever gets done about it.
rachel s