I am writing to formally report a safety concern regarding a U-Haul vehicle I rented today. During my rental period, the passenger-side mirror would not remain in position and continuously moved while I was driving. This created a significant visibility issue and required constant adjustment, causing repeated distractions while operating the vehicle. A properly functioning side mirror is an essential safety feature, and the inability of the mirror to remain secure could have contributed to an accident by limiting visibility of surrounding traffic and creating an unsafe driving condition. I wanted to bring this matter to your attention so the vehicle can be inspected and repaired before being rented to another customer. I also request that this complaint be documented and reviewed appropriately. Thank you for your prompt attention to this safety concern. I look forward to your response.
WESLEY K
Amplify Buildings LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in King, NC 27021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Ms. Marlin is helpful, thorough, good to work with.
Ken LKeep up the great work
Janice CEvery time I have used this location I have been treated with respect. The young women that works there is always kind and helpful. Will be using this location in the future. 👍👍👍👍👍
Diane GDon't change a thing. And the manager, Merlo is a pleasure to do business with.
Bryon F