Tony and his wife and family were amazing. I wouldn’t recommend this location due to UHaul, though. Even with reserving a truck in advance, I was asked by UHaul to change my pick up location to Kong Customs (a location 6 miles out from its needed destination), because the size truck I had reserved wasn’t available. I understand logistics can be tricky. So I took time to drive further out of my way. I never changed my drop off location and Tony said it was acceptable to drop off at my originally chosen pick up and drop off spot at UHaul’s 35E Denton location. But now I’m being charged for “Wrong Drop Off Location”? Again, Kong Customs is a good steward for UHaul’s brand and are wonderful people, but UHaul itself seems a bit disconnected about what was needed for this rental.
Ben E
Kong Kustoms LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Krum, TX 76249
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Customer Reviews
- 4.5 Average Customer Rating
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Not much. Personnel were very helpful and nice to work with. The location was a little off the beaten path, but can't change that..
Kevin CFast and friendly pick up. Helped me get a larger trailer very quickly.
MARK WThey were very helpful.
Mark WIt's a location outside the main city, but I had no problems returning the vehicle.
Ikjot S