I had to spend 4 hours on the road going from 1 location far away to pickup a truck, another location far away to pickup the auto trailer and then back to the first location to hook up my car to the trailer. There has to be an easier way to keep customers happy.
Lucio N
Acadia Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Place, LA 70068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Be more transparent about actual rental charge. The van rental is advertised at $19 and some change and for a one day rental the charge was over $100. I chose to get the renters insurance but still the charge was outrageous for a one day rental.
BRANDIE JOne of the worst experiences with the online reservation system. The location itself and the employees were excellent and helped me as much as they could. My reservation never showed up on their system because the truck I reserved wasn’t available. But I never received a call before my pick up time or the day before to inform me of this either. Luckily they had a smaller truck available for me to rent but then I had to make three trips back and forth with it because it was too small for my needs. I did eventually receive a call from a uhual representative at 2:30pm to inform me of the unavailability of the bigger truck. My pickup time was 9am and they called after I already picked up the smaller truck and was in the process of moving. Hopefully I never have to move again because I won’t be using uhual if I do.
AUDREY RJust keep doing what y'all are doing. I love U-Haul ❤️ 😍
SANJANETTE Thad great service for checking in and on return of rental equipment
DARRYL H