Absolutely nothing. The gentleman that helped us was truly amazing. It was an immense pleasure talking to him.
BRIAN D
Bigfoot Pickers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lacey, WA 98516
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Uhaul dropped the ball AGAIN!! Not the place where I picked up the trailer but their computer system. A couple hrs before leaving home I was notified the place where I was supposed to pick up the trailer the next day didn't have one. They gave me a location that was way out of my way. Eventually another location was settled on. When I arrived their system wouldn't let me get the trailer that was sitting in front of us. After 1 hr we got that all worked out. Now the price went from $150 upto over $400!!! Due to the new location. The guy at Bigfoot was able to cancel that reservation and get me out the door as a local trip but I had to drag the trailer back with me 700 miles rather than leave it like the original plan was. Uhaul is such a dysfunctional company. How do you stay in business?
Kris MNo problems
JANICE LSomeone who cleans the trucks and checks the maintenance on the equipment is not doing their job. The truck was half full, dirty (so the guy said to nevermind cleaning it. When I brought the truck back, I told him that the transmission was slipping really bad. His comment was, "Still? We just spent $3000 getting it fixed." He didn't ask if I wanted insurance or not, which I had and didn't ask for but got charged for. The location was inside a swap meet place or second hand storage area.
SUE WInstead of dropping the truck off in Olympia near where I moved, I was told to drop it off in Lacey going back North and they charged me extra mileage.
REBECCA L