First, the truck I originally booked was not available so the uhaul booking agent changed the location for pick up and put me in a larger truck. Then, none off the equipment I rented was available. Then when they offered to bring it from another location it was 2 hours later than what was estimated. Moving is already a hassle and not having the appropriate equipment made it that much harder. The day turned into a very long night because of the set backs and obstacles that uhaul caused.
JEANA M
Arizona Sunsports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Havasu City, AZ 86403
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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No one was there at the location, and the doors were locked, even though the location had a sign saying it was open till 5pm. I showed up at 4pm. I had to call Uhaul North Arizona Dispatch who told me to drive to the back of the building and unhook the trailer and drop in in a parking lot myself, no assistance what so ever. Then they told me to take a pic of it sitting in the parking lot, and that would be my proof I dropped it off. This location deserves a 0% for doing absolutely nothing, and when I called the number posted on the door to get ahold of Chris. I got no answer. Dispatch had to call him to get ahold of him. Terrible customer service. 0%
JASON Svery hard to find , drove past it twice. signage is way to small and drop off yard is behind the car lot buisness.
BRIAN G