Great location and great customer service!
John W
Basic Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lampasas, TX 76550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I experienced a breakdown away from my home, and approximately 25 miles from where I was staying. This occurred after 5:00 PM on a Monday, and I was quite concerned. I needed to return to my accommodation and attend an instructor class at 7:30 AM the following Tuesday. I contacted U-Haul in Lampasas, Texas, and they answered the phone after hours. I was only about five blocks from their location. I towed my vehicle to a safe location and received permission to park overnight, after which I retrieved the truck. This was my first U-Haul rental in my 64 years, and I consider myself fortunate. I utilized the truck for two days. I returned it to a U-Haul location in Georgetown. In summary, there were significant misunderstandings that could have resulted in considerable financial loss. I spoke with the Area Manager, and Mr. Dilliard listened to my situation, demonstrated complete understanding, and took excellent care of both the situation and myself. It is rare to find a company representative who actively listens, takes the time to understand, and assist their customers. The U-Haul location in Lampasas, and I also commend the young man managing the Jerrell location, provided excellent service. To offer constructive feedback, I suggest prioritizing listening to customer needs, desires, and expectations. Clear and concise instructions are also essential. I would like to express my sincere gratitude to Mr. Dilliard; you are a true asset.
Bruce PRich took care of us fast , truck was clean and ready gave us no problems and return was a breeze!
RICHARD DThe process was easy, quick, and made out move much easier! Thanks!
AMY DThe process was easy, quick, and made out move much easier! Thanks!
AMY D