Easy pick up. Was not taken to do a walk around of the truck, did that on my own to ensure that everything was good.
Terri H
Dianas Imports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laredo, TX 78040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The staff was great and helpful picking up the trailer
LAWRENCE OMy appointment was for 6am. When I arrived at 6a the pick up place was locked and the gates were secured with master locks. I call a uhaul 24/7 number i was advised by the representative that the pick up location wasnt equiped with the lock that you can open to get your equipment after hours and I needed to wait until 10a for the location to open also I was told that no trucks were available within a 30 miles radius. When I returned at 10a the person in charge of the uhaul trucks was not available because he was in a doctors appointment and i needed to wait until 11:30a for him get back. When i finally got the truck I notice that the “dolly” that I requested/needed wasnt available either. Overall a really awful experience.
LUIS DOwner of the location was very supportive, drove me to the all renting process and even installed it in my truck - excellent service
Arturo GThe guy at the drop off is a terrific guy!!!!
Arturo R