I rented the truck for a few hours Saturday and returned an hour early. I inspected the truck before and after. No damages. I cleaned out the inside before returning. They left me messages on the following Tuesday stating I had never returned the truck and violated the contract (I brought the keys in and turned them into an employee). I called back and they had confirmed the truck was turned in. A couple hours later they send me an invoice for an additional $100 stating there is a scratch above one of the handles. I checked and know there was no damage when I returned it, and two I bought their insurance anyway. Perhaps it was scratched when they didn’t know they had it for three days? Anyway. Wouldn’t recommend, save yourself the stress.
KAYLA M
Clemco Postal
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89131
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- 4.0 Average Customer Rating
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Initially I was turned away from the U-Haul drop off location closest to my location (8525 Oso Blanca Rd) as they “don’t accept one -way rental trucks”-even though EVERY TRUCK in front of me had out of state license plates!!! So they diverted me to the Farm Rd office which I had purposely NOT chosen due to the inconvenience of its location!!! U-Haul took my $2000 to rent the truck, but then chose to inconvenience me at drop off???? Next time I will do after hours drop off and leave the key in a box for my sanity and convenience! RIDICULOUS!!!!
HEATHER TTrucks need cruse control, upgrade the fleet. USB plugs did not work
LEE HThe store was closed. It was a Sunday evening drop iff
DANIEL RNothing. Excellent experience, no problems.
KIMBERLY K