Lit “open” sign in window during business hours but locked door. I was banging on door and windows for 10 or 15 minutes before somebody finally came out. On rental day, truck wasn’t ready and took 30 minutes to get it processed. On return day, it appeared that I woke up the staff member running this location who then seemed annoyed that I was there and this was at noon ! Very disorganized and poor customer service skills. I won’t rent from this location again.
GEORGIA A
Maple Tree Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, MO 65536
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Customer Reviews
- 4.0 Average Customer Rating
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Uhaul rental / Parking area not marked and not lighted for night dropoffs.
JOHN DVery helpful and friendly on a stressful day!
TRACI HU-Haul is the worst company I have ever dealt with in my life continually changed date pick up location, etc.
Kingsley ENo one there to talk to. Messy yard where uhauls are kept!
Aimee S