Horrible experience. The pickup location was extremely sketchy. The guy was sketchy and took my phone. He tried to charge me extra and also in general did not seem to know what he was doing! This was the worst experience.
MORGAN-MONAE P
Kingsway International Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lewisville, TX 75067
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Customer Reviews
- 2.0 Average Customer Rating
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The truck was not clean and the back of the truck had not been swept out. The international grocery store that we rented the truck from smelled bad and it was a mess. It took way too long to check the truck out, even though I had pre-registered, and it seemed like it was the first time the person had ever done it. He was nice, but it was not a good impression overall.
Richard LLocation has two different times posted for opening that day. On the door and online. Neither one was adhered to. When we tried calling no answer and it went directly to a forwarded personal phone without the voicemail setup.
Travis KFloor was dirty and mobile check in was very hard to figure out
JEFFREY KIt took way too long for checkout. Person checking me out kept answering personal phone calls and was working off a slow lap top and just totally unorganized
KATHERINE S