The overall experience was good . I did not receive the equipment I had asked for. I reserved a 20 ft truck and could only get a 10ft. I was given an extra day in exchange but only 80 miles. I was moving 58 miles away and it required 2 extra trips putting me 300 miles over and costing me $300 more than expected. Your representative was aware but made no effort to correct what I see as price gouging as you as a company hold the monopoly in this area for moving equipment. This has happened to me twice before with your company and is very disappointing.
EVA F
Hwy 54 Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Liberal, KS 67901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure you notify customers before day of move if you don’t have something they had planned on. They did not have the requested moving supplies I had reserved thus making it more difficult for us to move. We were relying on those items.
STEPHANIE RReceipt emailed to me was not filled out. It was a blank form? I can't use a blank form on my income tax!
ROBERT Ahave more of the latest available
JAVIER OThey are very professional
JOEL P