The owner held me up for an hour because he would not honor my reservation. He insisted that the rental was $400 at that location. He then wanted to charge an additional .89 a mile! I tried contacting the regional office (678)707-8383 where I was spoken to in a rude manner to the point where I just hung up with no solution. This encounter was very discouraging and I will have to rethink utilizing these services again.
JAMES C
Lincoln Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lincolnton, GA 30817
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Customer Reviews
- 3.0 Average Customer Rating
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When we went to the address listed they told us to go to a different location to drop off the truck. This location was already further than the previous two rental locations we had in McCormick,SC so this cost us extra miles. There was also not a web-based form to complete to document the additional 1/4 tank gas I purchased for the vehicle to compensate for the mileage over the 175 allocation, but we were still charged an overage penalty!! (Again, this was primarily due to the further drop-off location!!)
Michael PMake sure you have the keys when you drive over to the pick up site so customer don't have to wait for you to go back and get it. Make sure the right amount of blankets are there that was ordered. Make sure the appliance dolly rolls freely as this one did not.
KELLY BThis was secondary location. TLM was closed when I went to get the truck, and I was told to drive to another state to get one. Then, I checked out at the location and was told to drive to another location to get the truck. I paid for 6 days and only used 5. One of the worst experiences in 8 years of using UHauls.
Daniel RNo issues here.
DANIEL H