Multiple issues regarding this pick-up site The lock box with the keys was stuck after entering to codes. Ended up going to the Citgo store and buying WD-40 to free the shackle. The trucked was backed into a fence with no access to open up the back door. After getting the keys the truck did not start picked up the truck at 8:00AM as per the contract it took almost 90 minutes for someone to come by for roadside service and replace the battery. Also rented 6 furniture pads, inside the truck was a dolly on the floor of the truck not even secured to the side no pads. Wil never pick-up from this location. originally reserved it for the U-Haul center in Rutherford. The traffic department took it upon themselves to switch pick-up locations without consent.
Stephen D
Citgo Of Little Falls
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Little Falls, NJ 07424
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Customer Reviews
- 1.5 Average Customer Rating
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This location is not actually a U-Haul location and it’s not called Valero. It’s a Citgo. Although the person inside was nice, he could only point to the key box. When you say you will provide a dolly and mats please do so. None of it was in the truck. I had to go to another location.
Alejandro S