There was no one at the return location so I answered no but the process was streamlined .. there should be an option that says not applicable
GERALD H
Branchport Hose Co 3
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Branch, NJ 07740
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Customer Reviews
- 3.0 Average Customer Rating
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Pickup process was a bear. I’ve never had to go through a verification process with U-Haul after over a dozen rentals. Was not appreciated and slowed a tight timeline down.
brian eNo one is there. It’s a lockbox
STEVEN ANo body was available when I went to pick up. I called U-Haul, spoke to Susan, she was WONDERFUL. She was able to complete the pick up, just when somebody showed up 30 minutes after pick up time. I initially requested to pick up at another facility. When I checked the rental on the app, I noticed the location changed. I was not notified of the change.
Randall MIt was truly frictionless! Good job fellas!
Michael C