Terrible experience! I didn't even want to go here. I got reassigned here after already picking up my keys. It was confusing. There was no sign indicating where to park. Their gate was closed. There were multiple dogs barking at me. I had to call U-Haul and ask what to do. I had to park in the dirt off the side of the road. I had to stand in the road for two of the photos that needed to be uploaded to the app.
Jeff E
Carries Trees
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lucerne Valley, CA 92356
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was very pleased with the customer service at this location especially the owner. No problems at all and when I did have an issue with my order it was quickly resolved in a timely manner.
BENJAMIN LVery nice and helpful
CAROLE CNo one was there. We had to leave the trailer in an awkward spot outside the gates with barking dogs around wasn't fun. We did get an email the next day with our receipt, which was good.
PAMELA BTruck was full of desert sand. I reserved the truck for pick-up in Big Bear and was told I needed to travel 26 miles to alternate location for the truck.
Jason J