Thanks to Nick for his great service
BRIAN E
Cas Auto Body & Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mamaroneck, NY 10543
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great location.
Theodore UI had an absolutely horrible experience today. I made a reservation for 5am pick up and followed all the instructions to download the app and go to ‘pick up’ and enable my location. I WAS NOT ABLE TO PICK UP THE VEHICLE AT THE INTENDED TIME of 5AM BECAUSE IT DID NOT SEND ME A ‘CODE’ TO THE LOCK BOX. I had to WAIT until the location opened up at 8am to pick up the vehicle!!!! The person opening the store opened it late (8:10am) and gave me an attitude when I told him about the experience thus far, and blamed it all on U-Haul and said I could take it up with them. He said that I didn’t finish the reservation properly, didn’t take any responsibility whatsoever and didn’t care to listen to a word I was saying about the app not giving me a code. He then gave me the key with the code finally and I was off to start my day much later than intended. I asked for a print out before I left because I had a feeling I was going to be overcharged. My original reservation was 5am for 8hrs at a rate of $46.85 estimated charges. I returned the truck at 2:30pm with a full tank, and when I got home I went into the app and saw I was charged $123.37, for an EXTENDED RENTAL RATE, and I returned it earlier than my scheduled time of 4pm. I will never use this location ever again, or U-Haul for that matter if they don’t correct this charge.
Tara GDropped off at night. So so hard to find the location no lights. Had to get out of truck and walk around to find drop box
LAURIE CGreat deal with!
Theodore U