Uhaul system crashed. It took over 90 minutes from the time I arrived before I left. This caused me to be late to the planned item pickup time/location. The rental was a complete waste of money and my time to pick up the trailer and then return. I asked about a refund of some kind at drop off and was told a note would be added to the rental details. If thus is how uhaul operates I will not use them again and will be sure to tell everyone I run into about their system crashes and to stay away. Also, many others in line during the system crash were livid and showed disgust...one individual walked out and said they would find another company to rent equipment from.
Ethan H
Ace Home & Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marshall, MN 56258
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Waited 2 hours to check out the trailer along with 8 other people. Called in a complained and was referred to a manager with a case number and they never called me back
Brooke KLocation was very out of the way. Otherwise, no complaints.
Janet AWe made it to our location perfectly without any problems.
Carl Dgreat transaction
Curtis I