Everything was great until I returned the truck. I left it how I got it with even more gas then I picked it up with. My final invoice got charged an extra $48 for " missing or damaged" parts. I guarantee this was not the case. When I returned the truck the guy just took the keys and said "I'll take care of it" didnt even do a walk around of the truck with me. I also have a video walk around of the rruck when i picked it up. I believe I was taken for $48 and deserve a refund.
JEANETTE K
Mollys Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinez, CA 94553
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- 3.0 Average Customer Rating
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drop off was good, my only advise would be for uhaul to give accurate drop off addresses.. i received 2 different addresses. customer service was very helpful and maybe mines a one off but better info given at time of reservation would be great
DANIELLE LThe vehicles could use a good cleaning on the windshield before it goes back on a rental
Paul SFuel level was lower than stated, low tire pressure light was on remained ob after adjusting tires to manufacturers specifications. Intsrior was not clean at pick up.i spent 40$ cleaning van before returning. I spent 10$ at a coin operated air pump attempting to reach manufacturers specified air pressure. Tires were 30 psi low. Time is money. Then i fibd a bill remaing dor 390+$ which im contesting.
Brendan FI entered into a contract with my credit card and part of the signing of this was that you guys were not gonna use my credit card to collect anything because we paid you with PayPal That was accepted at Molly's when we paid a $130 to actually drive the car off the lot when we came back 5 days later we had only gone a 130 miles we already paid for a 100 they said we owed him $300 You people are lying to people when you say $19.99 a day. 20 × 5 is a $100 we paid a $100 you people said we owed $318 when we got back with a 130 miles on the car we put oil in it we put water in it we put air in the tires I have pictures of everything I'm not paying nothing and please stop running my credit card because if you don't it's gonna cost you a lot of money U-haul is the worst to ever rent from Worst experience Bad company Bad company Sincerely AI Sincerely AI
Erik A