There was no one there for the drop off even though online said there was. Called U-Haul 3 times and used the mobile app. Took all the photos and mileage and fuel readings. Still couldn’t get a receipt for the U-Haul return to be complete. Called U-Haul and they said I would have to drive back out. So more gas wasted for a 25 minute drive because they couldn’t process the return on the app. The location itself is fine but U-Haul needs a better way to return through third party drop offs. Let’s hope I can get it dropped off today without issues.
KENNETH W
BH Patriot Enterprise Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinsburg, WV 25404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great place rent from, customer service is great, very wiling to help.
JOSHUA HCost me to much money and was a day late getting back home because the truck broke down and wasted 100 dollars in gas because right after the we filled the tank we was told that the truck had to be towed and given another truck with a half tank and we returned it with a half tank and pretty much told that we will not get the money back for the full tank of gat
MICHAEL CAwesome staff, very knowledgeable and great to work with. I highly recommend this dealership!
Josh HLocation check me in no problem, I really appreciate you guys 💯
sonnie h