I was contacted and told my preferred location was full. I was given the second location, which was scheduled to open at 10am. I arrived at 11:05am and he place was closed. I dropped the trailer, and left the contract in the drop box. This is the second time that they were closed during business hours, for drop off. Uhaul then called 3 days later asking me to return the equipment. I took s picture this time with location and time stamp.
THOMAS B
The Thirsty Lizard Bar & Grill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mc Neal, AZ 85617
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Customer Reviews
- 4.0 Average Customer Rating
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Have a pick closer to the town they live. There is 2 stores in Douglas Arizona and did not have trucks availabe. We had to pick a truck 20 minutes away from Douglas. The Rep who helped told me that a refrigerator would fit on a 10 ft truck well it didnt. hopefully the next time she is correct with the information she gives out, I did call her back to inform her that the refrigerator does not fit on a 10 ft truck.
SERGIO VThis questionnaire needs a Not Applicable option on the personnel question. This location is a mobile-only site, as far as I know. The host location is a bar, so it's not open all "normal" business hours. We never interacted with any personnel from the location, so our accurate response to your personnel question would be N/A.
DEBORAH KThe one person that works with the UHAUL rentals confirmed my pick up fat, but then didn't show up for work the next day. No one could get into the computer because they didn't have the password plus if they did they didn't know whete to start. This was unprofessional & unacceptable I was hours behind on loading and getting on the road. I believe the guy's name was Dave who didn't show up, but thank God the staff from Thirsty Lizzard put their heads together and we're able to figure out how to fill out the contract rental. If it wouldn't have been for the persistence of the Thirsty Lizard staff i would have been stuck like Chuck.
Samuel HThis location was 40 miles from where I started. I dint know why i was Sent there the local place about 1 mile from me had at least 8 trailers sitting on their lot
WILLIAM D