He went above and beyond, to get us the size truck that we needed!
Niesa J
Smooth Smokes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mendota, IL 61342
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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1) reserved one-way truck with Troy, IL to pick up in Dixon. (Troy office was very helpful, very efficient). 2) We got call 2 days before saying no truck available in Dixon. 3) changed reservation to pick up in Mendota. 4) arrived at Mendota and they said they had no idea we were picking up. This reservation experience took SIX phone calls to reserve and they still didn’t know we were coming. We had to wait while they called someone else to get instructions. “Anyone can take a reservation”. Totally disappointed in U-Hauls reservation system. Can just anybody be a U-Haul location? Bonus comment, as we pulled out of Dixon, we drove past U-Haul on Bloody Gulch Road, and they had 3 10-ft trucks sitting in parking lot.
John KOnly issue we had is that dolly and furniture clothes were not provided to us even though we paid for them with the rental
kimberly mThe key was not in either of the slots, they were inside the store, which was closed. Our pick up was at 8am and the store opened at 9. Then the guy stated he thought the pick up time was 9am, not 8am.
Dylan EEasy and friendly.
Sherri H