Had a concern about fuel charges, but they were able to address my concerns to my satisfaction.
BILLY G
ACT Auto Care & Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesquite, NV 89027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I would recommend firing Samantha Rodriguez at this location--she was rude, sarcastic, and not at all interested in helping us. We reserved a 15' truck, 2 dollies, and 1 dozen pads online at U-Haul.com in May. I called 3 days before our rental date to confirm our reservation and Samantha said she had the truck and dollies but not the pads. I told her we reserved the items in May and we were moving our 86 year old Mother to an Assisted Living Facility in Las Vegas so we didn't have time to track down the pads she said "neither do I". When my husband picked up the truck it was a 20' (not a 15') and Samantha told him there are no dollies or pads available--REALLY? When he inspected the truck he saw 2 dollies and a dozen pads inside, so he went back in to tell Samantha and she said, "oh, whatever, I had no idea". We have been faithful U-Haul customers for 45+ years and we will not be using this location again...very disappointing.
RONALD OSamatha was awesome. We had an emergency and needed a trailer asap. She was quick to get us a trailer hooked up. We also needed some support supplies for the vehicle and told us where we would be able to purchase them. Also gave us a location to drop off the trailer once we reached our destination. Great service to all.
ADELA NWorst customer service ever!!! Called 1-800-U-Haul and received excellent response from them.
GARY MYour need to train your personnel to be courteous and professional. My return of the blankets at the Clearfield location also acted unprofessional. These young kids aren't doing justice for your company. I would have been fired from my job having their attitudes.
DEBRA H