When i picked up the van the back doors one was opening normally but the other one on the left was not opening … even when was doing the photo to verify the vehicle condition you will notice that one side opened and one i couldn’t open …. At first i thought that maybe the lock is closed and i was in hurry so i said i will figure out when i arrive to my location … but then when i arrived i checked all locks and still couldn’t get it open i went back to the store but the employee told me that she doesn’t know and i should report to u-haul .. i was very disappointed because i paid money and i couldn’t fit my stuff in the van !!
PHILIP B
The Ups Store 80
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Mississauga, ON L5M1L7
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- 3.0 Average Customer Rating
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I was overcharged because the attendant miss out on an important information for the truck return.
DAVID OI rented a Van on May 4 at 3:45 PM and returned it on May 5 at 2:40 PM However the girl at the store told me today that the store was busy and she entered the return at 4 PM I have been charged more than what I have been promised and also even after the refund I am paying about $11 more I went to the store and it was unresolved I called the customer service and I was told that I should pay $69 dollars however my bill after the refund is $81 This is very disappointing and time consuming
IFTIKHAR HMake sure customers take their garbage out of the truck dirty kleenex
PATRICIA PI didn’t request to have insurance with the car, however they have charged extra $17 for insurance and when I called the store they told me they can’t do anything and they suggested me to call U-Haul.
FIRAS A