I went to this location prior to even picking up the U-Haul to ask about how returns are made. They said I could return after-hours by dropping off the key in a lock box. I did this the day of the return, but they didn't inform me that I had to download the U-Haul app and do something there as well. Luckily, I went into the location the day after returning the U-Haul, and was informed that there was more to the process. I completed what was asked of me then and there, and was told everything was set and I'd get an email. Hours later and I still didn't get the email. I called back to find they checked in a different person with the information I gave? The manager seemed to figure it out, and I wasn't charged extra, but the staff didn't seem to know what was going on.
JONATHON H
Ace Hardware Of Montebello
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montebello, CA 90640
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good customer service
VALERIE RGod services
Jose L