The gas hand was at 1/8th when they gave me the keys. I returned it exactly where they gave me (gas) and was charged $60 for fuel. There’s no way I drive 10 miles and the gas hand suddenly goes to E. Absolutely TERRIBLE experience.
DANA B
Alessandro Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moreno Valley, CA 92553
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Service staff work for by itself. I'm very uncomfortable at this location. Need more training to upgrade for Costumer service.
jhoseph gYour representative, Joseph, provided OUTSTANDING customer service! Joseph was so professional, polite, helpful and supportive! Your company definitely benefits greatly from Joseph, as his entire way he conducts business goes well beyond your "average: customer service, He exceeded all expectations! Thank you!
MYRA BThe service rep was kind and friendly and answered all my questions but there were two issues that I asked about at time of rental that were not fulfilled when I returned the truck. The gas was below the half way mark and she said it would be corrected in the system but at drop off I was charged for 2 extra gallons even though I returned it with the same amount of gas. I was also told at pickup that I could use a different bank card at drop off to pay for the rental but at drop off I was told it had already been processed and that I couldn’t change the card.
AILSUN LWas closed
ANDREW T