I recommend the place but not the company uhaul. You charged me for 60 miles when I only drove 35. The receipt shows $20 for returned after hours when I returned at 4:44 pm and I had until 7pm to return. What is going on with uhual. I have to use a truck at least 2 to 3x a month and I'll be looking another way. The charges are never the same as shown, they are always higher. Needing an attorney maybe? An audit? Something is needed here. I am very dissatisfied and disappointed with uhaul, company that I've used always for every move I have to do.
Felicita V
Exxon Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naples, FL 34113
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Verified Customer Reviews
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How U-Haul Reviews WorkThe woman at the gas station was fine. The uhaul company needs work. I got sent the wrong address that was on the contract. When I called to ask, nobody had any idea what was going on. It was incredibly disorganized.
Abigail KHorrible on-line check in process. Not the locations fault.
DONALD AAll went better then expected!
ted hAdd a Bluetooth speaker 😂 because it’s just better but overall maybe a ramp on it that would help a lot
Jonathan R