The experience overall was horrible due to the fact that all the company is concerned with is their bottom line. I was just another number in a truck that ran terrible and was so wore out. Plus I turned it in 21 hours early with no credit for the early return. Now they can double up on rental money with that one truck. I called to speak with someone about the early return and was told I would be credited with the early return. After I rushed and returned 21 hours early to only be told I could pay $75 more for mileage and no credit! I am blown away and will complain about U-Haul for years to come. Never again will I allow anyone with good conscience to rent from these vampire's!
Connie M
West Antiques
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nashville, TN 37209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Hire employees that aren’t prejudice and lack accountability when they’re in the wrong.
BREONNA MBetter customer service
JESSICA GThere’s only one person to check in and there’s usually so many people waiting in line and thus another person hired would really help.
Samuel ASeguir dando excelente servicio al cliente
JOSE A