The intake guy literally called uhaul traffic to try and force us to take the uhaul to a different location because he couldn't be bothered with it. He was very unprofessional and I'm pretty sure he was high.
Zara H
New West End Grocery Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Navasota, TX 77868
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The size I requested from the regional U-haul rep was rented out before I arrived. The size I requested on the app was not at that location as well. I went from a 26' on the app to a 20' from the rep and received a 15'. So had to take three trips which ran the mileage up significantly. U-haul could get me a 26' truck from a different area but the miles to go there and back would have added 60+ additional miles. They would not take off the difference as well. So U-haul has a great scam going with charging for milage. Thank goodness I only move every 10-15 years so I don't have to deal with them.
Levi WThe app to pick up rental was a little glitchy and I kept getting kicked out. Return wasn’t as bad, but it still could have been smoother. However that is all due to the app. The location was great and the young lady at the desk was really helpful.
Taryn LCheckout using the app was simple and straight forward. Drop off at this location was simple.
Claude M