I received a text as to where I go to pick up the truck. It had been closed down and the phone disconnected. I eventually got to where I was suppose to return the truck and was able to change the pick up location. The person behind the desk had such a strong accent he was hard to understand. He only had the capability to send my contract to my email for which I had no access to away from home. The only documentation I had as proof of the rental was I took a photo of his computer screen. The gas tank indication on the documentation said 3/4 full but the actual fuel level was 1/2 tank. It was a very bad experience
DONALD H
BP Of Castle Hill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, DE 19720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Me entregaron el camión vacío de combustible y me cobraron la llenada del camión, me entregaron el camión sucio y me cobraron la limpieza, no entiendo cuál es el proceder de trabajo de ustedes
ESTARLIN DOvercharge poor customer service
RYAN S20$ a day that’s what your sign says 6pm to 3pm the next day and 235$ charged like wtf crazy
ANTHONY RThe guy at the front counter was nice!
CHARLES R