Equipment was clean and well maintained but for one issue: the right side mirror was not properly secured. I initially adjusted it to an appropriate position, and it seemed secure enough to stay in place. However, once I set out on the highway, after a few bumps in the road, the mirror was perpendicular with the door such that I could not properly see the lane directly to my right. After arriving to the drop off location, I inspected the mirror with the Uhaul staff, and they identified that the Allen wrench screw that was on the left side mirror and should also be on the right side mirror had been replaced with a non-standard screw. Staff at Tony's were very friendly and helpful. No complaints about the pickup process.
Nick P
Tonys Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Haven, CT 06513
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Dropped after hours. Nowhere to park vehicle so parked in front of garage. Smithtown location selected this drop off. There is a huge U-Haul location just around the corner and would have been much better spot to return the vehicle. There is also a U-Haul location on water street. Much easier drop off there too. I have used that location.
THOMAS NI have a good experience using the U-Haul truck I drive it from Connecticut to Ohio of course I was thinking about bringing my home furniture using a Moving Company, but it was so expensive to bring all my stuff from the state of state and final it chose the U-Haul truck it more cheaper I recommend it to anyone looking for a good price
Ali ALot was small and was unclear where to park. Would probably be extremely hard to return after hours. Owners were very nice and helpful.
KARL SThere was no dropbox for the key. I called Uhaul and they also couldn't locate a key dropoff. I asked if I could change the dropoff location but the representative said I couldn't since I already check out on the app prior to discovering there was no drop box. I had to return in the morning to drop off the key since there was no secure location to leave it. This was extremely inconvenient, on a moving day no less.
Jason M