Experience with lock box was time consuming and extremely confusing. The app was running extremely poorly and the instructions were incorrect. Had a much better experience using Budget and Penske trucks.
Joseph S
Timmys Muffler And Alignment Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport, NC 28570
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I used the self-service U Haul app…I loved it….Excellent U Haul experience
William FTimothy was the owner of the business very professional, very nice. I would definitely a 100%. Recommend anybody go to the muffer shop the Timothy. Owns. On highway 70 and Newport, North Carolina.
carl dNext time when I dispute a charge actually contact me like the email said you would before you charge the additional amount. I did not get any voice-mail or calls from uhaul. Also make the check in process clear from the get go on the website rather than the 7 million layers to get it. Also, if the key is in a drop box like it was it needs to say that when checking in. It said to find it on a lockbox on the truck but no mention of the lock box several yards away from the truck.
KRISEY ZThis facility did not assist me while dropping off my trailer. I had to unhook the trailer from n my own and no one checked it in. I had to call customer support 3 times in order for them to close out my ticket. I do not live where I dropped it off and had to get back on the road without it being checked in and out properly. Very very unprofessional service.
Jeffrey L