I paid extra for a large size dolly. When my mover picked up the truck, they gave him a small dolly & told him that's all they have. I didn't need it, I already have one same one of my own. I called customer service she was very good & the bill was to be adjusted to remove it, with a discount for my next rental. When I received my invoice by email, the charge is still there. Communication was hard to understand.
MICHAEL D
Victoria & Maple Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Niagara Falls, ON L2E4B5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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KAREN PGood customer service representative
CRAFTON Mthe people at this location were so professional polite and courteous they toke my complaint seriously and apologize for the trucks brakes keeping in mined they did not rent it to me I just dropped off at their location however it was nice to see they really did care
RICHARD VNo knowledge of u-haul rentals, truck dirty , coffee spilled on cup holders , frozen wet, storage blankets Will go to another location in Niagara zfalps
LAWRENCE M