I was told to drop off here instead of where i selected. It was in a warehouse area and i was there alone in the evening and it did not feel safe. There was NO SIGNAGE anywhere as to where to leave the truck and the name Falcon Ground Transport was not listed anywhere. I parked the truck in front of the building with the building number on it but there was not another indication that was where i was supposed to leave it. I wandered around the building three times before calling for help because the drop box was NOT at the location. I was told to walk to a different building, not in eye sight of the address listed to leave the truck. I absolutely love being a young woman alone wandering around a warehouse area in the evening. So great!
Amy M
Falcon Ground Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Olympia, WA 98502
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Customer Reviews
- 2.0 Average Customer Rating
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there was no one there to help and the cell service sucked
Chloe Heven though I schedule a truck several weeks in advance, I was contacted a couple days before and then again the day before and the agent kept changing the pick up location because of the availability of the size truck I wanted. We eventually settled on Falcon Ground Transport. When I got to Falcon Transport there is no cell coverage so I couldn't use the app to check out my truck. I finally discovered that Falcon had a note on the door with their WiFi network and a password, which turned out to be a non-valid password. I had to go around from one sketch business in the remote area to another to ask if I could sign on to their WiFi. The third business I went to let me and I was finally able to access the app and complete the pick up procedure. This was over an hour after I had arrived to pick up the truck. There were also several calls to U-haul with questionable cell signal and lots of signal break up.
Michael PSignage good but address in Google maps puts you past turn in.
JOSHUA CWas missing all of the equipment that I ordered, lots of Uhaul trucks spread across a large complex of buildings and parking lots, truck was angled in a way that I couldn’t see traffic pulling onto the road
Tyler P