When I arrived I walked into the location and what I assume was the owner looked at me and continued to talk to someone else who worked there. I stood there for another minute or two before he looked at me again and then resumed his conversation. I had to interrupt their conversation to tell them I have a U-Haul return and planned to use the app to return it but didn’t know where to park the vehicle. He replied as if I was bothering him and told me where to park it and to bring the key back in. When I came back in with the key I held it in my hand to give it to him. He looked at me and said nothing nor did he take the key. I sat it on the counter, said thank you, and left. I would NEVER EVER pick up or return at this location.
Michael B
4th Street Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Opelika, AL 36801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Not secretly charge someone for safe move coverage after they opted out
Tia VIts at a party store and as customers come in its kind of a pain in the behind to have to wait for store customers but staff is friendly and they have a lunch menu so thats a plus with good food.
VIVIAN HChange location
Bruce WThey didn’t do any paperwork or record that I picked up the trailer. U-Haul was calling me 2 hours after I left to see if I was going to pick it up.
THERESE W