Was told to drop the trailer and that return check out was not necessary. After having dropped off the trailer we get a call at week later asking where the trailer is at. We tell them where it was dropped and didn't hear back if the trailer was located. I will not recommend this location. In fact I recommend UHaul revoke their license to rent equipment
JOYCE B
Chevron Columbus Pkwy
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Opelika, AL 36804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Extremely disappointing service and U-Haul could have done a better job with helping customers out.
Vikas Ngood job
WILLIE RBoth locations did not help at all. Very rude. The only person that helped was Tiffany on the phone in Huntsville location
Vannessa ZWhen picking up truck keys was just handed to me and pointed to the truck. The tow dolly wasn't connected and had to be pulled from behind a dumpster and the I backed truck around building to connect tow dolly myself.
Derrick R