The rep at King Inn Orillia was not willing to look at the trailor and check it in. I called before we call there to ensure they were open and we could return the trailor. They said yes told us to drop it around back and that they were open to 5. We got there at 430 dropped the trailor at the back of the motel and went to the front desk to ensure that it was received and checked in. The rep there refused to answer the door, he would only speak through an intercom and told me to drop the keys in the mail box. I explained I did not have keys to drop off but had an adapter for the trailor lights and wanted him to sign the trailor in, he refused to come to the door and throught the intercom told me if I did like that I could take the trailor back. This person was of no help and the box was not a secured box but a mail box. This system seems very unfriendly and there was no check in to say that I returned the trailor and in the same condition as I picked it up. I did take pictures of the trailor when I returned it. And I got an email the following day at approx 930 saying g that I returned it then only 17hrs after I actually returned it.
TAMMY D
Kings Inn Orillia
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orillia, ON L3V4P3
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Customer Reviews
- 3.5 Average Customer Rating
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Make sure you assign vechiules to registrations before day of and not have to send someone running all over town to find a truck to use to then find out you can only use credit card and thankfully my visa debit worked but if it hadn’t I would have been screwed.
MICHAEL BOne of the best Uhaul experiences we’ve ever had.
Teagan NNothing at all. A.J. and Nikki were awesome. I will use their services again. I would definitely recommend them. Thanks so much.
CHRISTOPHER MKeep up the excellent friendly service provided 💯❤
JANICE T