The trailer has "replacement" straps that were not sufficient for holding a vehicle. They were NOT the ones that the trailer is supposed to have. I ended up buying a couple straps and using them instead.
DAVID R
Ormond Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ormond Beach, FL 32174
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The trailer needed maintenance done in it. The tie down ratchets were super rusty and very hard to work. The trailer lights did not function correctly due to multiple cuts in the wires connecting the truck to trailer. Also, the location did not stock the accessory items like hand trucks, furniture colors dollies, and furniture pads. I had to drive to another location to pick these up. I had these items selected when I made the reservation on line. I didn't believe it was the fault of the location on the accessories and is on uhaul for not flagging the order if the location doesn't stock these.
RICHARD STrailer tires had a bubble, bad tires. Over 30mph it shook my vehicle. Trailer tongue was bent, had to use tools to take it off the ball. Overall, the equipment i rented was not road worthy or safe for a renter.
KEVIN TI reserved moving blankets on line and when I went to the facility they said they did not have those or the hand truck I had reserved on line. For clarity if a location does not offer an amenity it should not be able to be requested on line. I had to go out and purchase moving blankets and get a hand truck from a friend.
STEPHEN AThis rental was the BEST experience I've ever had renting from Uhaul.
KEVIN H