There was no uhaul drop box for key pickup or return. There also were no available parking spots left, so I had to park it semi in the grass. After searching for a drop box for the keys, I called the number listed and was instructed to leave the uhaul unlocked and leave the keys in it. This seems less than ideal and very risky, but I did as instructed. The employee did answer when I called, so that was the only bright spot.
Abraham H
Felix Auto & Tire LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oshkosh, WI 54901
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Customer Reviews
- 3.5 Average Customer Rating
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Returned when the site was closed, no clear instructions where to drop off, but I figured it out.
BRENT TTruck leaked oil on my driveway and the level was barely touching the dip stick when i checked it.
John KThe total customer service level of this rental was horrible. !st, you change my rental pickup location to an hour away from me in Oshkosh, then I have to go twenty minutes out of my way to this location vs. the one I reserved, the truck is dirty inside and out, high-mileage, has no back-up camera like the other trucks I've rented in recent years. I'm not happy about this, and am thinking of take my business elsewhere. Call me, please.
Chip BExplain everything to the customer be for you give them the truck, Check the truck before you give the customer Don't liar
Azahn A